As the owner of the only certified hair restoration institute in Michigan (and one of only 20 like it in the nation), Laurie Nash has a lot to be proud of. But the achievement she holds dearest to her heart is continuing the family business and building on tradition.
Nash, president and owner of Another Look Hair Institute and Image Day Spa has dedicated her life to carrying on the family business and building its services to better serve her clients. Nash has followed in the footsteps of her family and honored their legacy by thriving as a successful business owner.
“Another Look was created by my grandfather. We have been in business for 81 years. First it was my grandfather then my dad. But my dad was bald and that is why they decided we needed to do something different and specialize. We started specializing in hair loss treatment and the rest is history,” said Nash. “It truly ran in the family, my grandma, my grandpa and my dad all were in the industry, so it came naturally.”
But just like her family, Nash learned the ropes by working her way up in the organization. After pursuing a degree in travel and tourism, Nash had a change of heart and found her place at home, which not only kick-started her successful career but also led to her finding a passion for helping men and women find their confidence again. It resonated with Nash, as she helped her mother with wigs during her cancer treatment, just how powerful hair treatments and solutions could be.
“I went to Hawaii Pacific University and was having a great time living on the beach, but one day I had a bad day and realized it wasn’t for me. I called my dad and he said ‘O.K., come home.’ He made me apply for a job and I started working with cancer patients. It was such a rewarding feeling of helping someone change their image,” Nash said.
Nash went on to attend cosmetology school while continuing to work until ultimately she purchased the business in 1999 and began to make it her own.
“I think with me being a woman and helping my mom and knowing what it is like for our clients, I can relate. It has really increased the amount of women we see. Back in the 70s it was mainly men that needed hairpieces; once I got involved and started working more with women and sharing all the options we saw a change,” Nash said. “We see a lot more women with hair deficiencies and they are coming to us for a variety of reasons – radiation, burn victims, alopecia, natural causes and even stress where a woman’s hair starts falling out. We truly can help anyone and we want to help them feel good again and be confident in how they look.”
Nash has embraced everything Another Look Hair Institute could do for its clients and has grown the organization, she has also found a way to incorporate a new business into the mix to provide her clients with a space for additional healing. Image Day Spa works to provide a space to enhance clients’ mind, body and soul through massage, reflexology, waxing and more
“My sister’s breast cancer was the ultimate push to create a healing center. I wanted to create a healing center where women and men who were uncomfortable going to a spa or to get a massage or to get their hair done due to their image struggles could go,” Nash said. “It’s a space for more natural healing, more personal healing where you can get all of these treatments and feel better. I wanted a space where people could come for any level of healing and that is really how we got started. Now everyone comes in here and can find healing in a holistic approach whether it be physical or emotional.”
At the heart of her businesses is Nash’s passion and commitment for providing the very best for her clients and her community.
“I was born and raised in Lansing. My family is committed to this area. And we have been able to build our business here because of it. I believe if you do the right thing and do what you love and be true to who you are the success will come,” Nash said.
Success does come with its fair share of challenges, and through all of those challenges, Nash has taken them as opportunities to grow, learn and set goals to carry her forward.
“There are always challenges in owning a business, but really my biggest struggle is helping people understand there are so many options. We work personally and privately with our clients to help them find what will work best for them. Hair restoration is not just for one kind of person, and I think people just have to know there is help out there,” she said.
Nash prefers to focus on the end result and is dedicated to providing as many clients as possible with newfound self-confidence.
“Really, my favorite part of what we can do here is the end result and seeing the smile on their faces. I know it sounds cheesy, but its true. You can see it on their faces and they feel beautiful again. They don’t have to say a word, its all in the smile,” Nash said.
Nash also finds motivation in the support she receives from her family. Her husband of 19 years and three kids are a huge part of Nash’s drive to reach her goals. She works to be an example to her kids of what they can accomplish if they put their heart into everything they do.
“I think they are learning that hard work pays off and that you should push to set goals. I want them to know if you believe in something and do it from your heart, you can accomplish anything,” Nash said. “Life is short – you have to do what you believe in and I want to share that with them.”
And to Nash, family is the most important part of her story. Whether it be the family she’s created among her staff and clients, the legacy she carries on or the family she’s built with her husband, the love and inspiration she finds in each of them drives her mission to be grateful for every day.
“I think this is my mission in life from God. He put me here and my grandpa is with me helping me do what I do,” Nash said. “I am grateful every day. Attitude is everything and I choose to be positive and thankful. I get the opportunity to help people and I truly think I get more out of it than they do. Seeing them happy makes me want to help more people and I am so grateful for that.”