Crowne Plaza Hotels and Resorts has named Cindy Bowen as the 2018 General Manager of the Year among all Crowne Plazas in the Americas. Bowen oversees the brand’s 212-room business hotel and upscale conference center at 925 S. Creyts Road in Lansing.
“It is a great honor to receive this award and recognition. Even more meaningful to me is that my Crowne Plaza Lansing West family and ownership deemed me worthy by submitting the nomination,” said Bowen. “Thank you all from the bottom of my heart.”
With Bowen’s leadership the team has earned three consecutive IHG Torchbearer Awards for achieving the highest levels of excellence in all aspects of operation – from quality to guest satisfaction.