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Staying Connected: Accessing Your Account Remotely

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Advances in technology have made staying connected with friends, family and current events almost effortless. The same can be said for your finances. Just because you move to a different town, state or even a different country doesn’t mean you have to switch to a new credit union. Many credit unions offer services and resources for these exact situations so that their members can stay connected to their accounts despite the distance. So let’s talk about these services.

Mobile Apps

Is there an app for that?

In most cases, there is. Depending on your credit union, it is likely that they have a mobile banking app where you can check your account balances, make payments, transfer funds, communicate with the credit union and more. The services available are determined by your credit union, so be sure to check out what they offer. Apps are a great way to stay up-to-date on your account activity anywhere you go.

Electronic Deposits

If there’s a mobile app, there’s a good chance you can make electronic deposits to your account. You take a picture of the front and back of a check made payable to you, and the funds are deposited into your account. Some institutions also offer a desktop version of electronic depositing where you can scan a check and upload the images on your computer. This is a great way to deposit checks to your account without having to visit a local branch or ATM. Even for members living in the same town, electronic deposits add convenience to their lives.

Shared branching and CO-OP Network

Beyond technology, most credit unions belong to some type of network where members can access their accounts from other credit union branches and ATMs. One example is the CO-OP Network, which includes almost 30,000 ATMs and more than 5,000 shared branches across the United States where you can access your account surcharge-free if your credit union belongs to the network. While some services are limited, you can perform most of your day-to-day transactions at these locations.

It’s the digital age, and your credit union knows that. Many institutions have other remote services as well, including call centers, electronic messages and chat features. With these, you can perform most account transactions and even submit online loan applications. Moving away doesn’t mean you have to lose the great service you’ve experienced. Talk with a representative from your credit union and see what they can do for you.


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Deidre Davis

Deidre Davis is the Vice President of Marketing and Communications at MSU Federal Credit Union. MSUFCU's headquarters are at 3777 West Road East Lansing, MI 48823. Contact Deidre ad deidre.davis@msufcu.org or (517) 664-7877.